Contact Us

At Cordellier, we are dedicated to providing exceptional service and guidance for your fine jewellery journey. Whether you have inquiries regarding our lab-grown diamond collections, custom bespoke designs, or existing orders, our client service team is here to assist you.

Get in Touch
Primary Customer Service Email: info@cordellier.com

Response Time: We aim to reply to all inquiries within 24 business hours

Company Information
To ensure full transparency and compliance with European consumer regulations, our registered company details are provided below:

Company Legal Name: Cordellier AB

Registered Address: Vinbärsgatan 4, 523 33 Ulricehamn, Sweden

Returns & Exchanges Notice
Please note that our registered address above is for administrative and corporate purposes only.

Return Address: Provided exclusively after an approved return request.

Important: Customers must contact Cordellier via email (info@cordellier.com) to initiate a return before sending any jewellery back. Packages returned without prior authorization cannot be accepted.

If you have any questions, please feel free to contact us; we typically respond within 24 hours on business days.